Salesforce Hiring Fresher Associate Technical Support Engineer

Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job Designation : Associate Technical Support Engineer

Qualification : BE/BTech

Experience : Freshers

Skill Set :

1. Super Badges in Salesforce Administrator/Developer etc.
2. Solid Grasp of HTML, XML, API, SQL.
3. C, C++, Java, RDBMS and OOPS concepts.
4. Ability to communicate technical concepts clearly and effectively.
5. Solid grasp of Internet technologies: firewalls, web servers, web proxy servers, etc.
6. BE/B.Tech degree with minimum 70% academic scores from Computer.
7. Science or from circuit branches background.
8. Willingness to work in flexible shift timings.

Job Description:

1. Assisting customers in solving their custom code, integration, and implementation of Salesforce products. This involves debugging, fixing, and ensuring issues are fully resolved.
2. Designing and maintaining technical expertise in assigned areas of product functionality.
3. Demonstrating outstanding analytical and problem-solving expertise.
4. Providing feature explanation and Salesforce coding best practices.
5. Handling customer expectations and the customer experience to enhance customer satisfaction.
6. Actively maintaining and participating in job-related training activities.

Futureforce is for college students wanting to experience life at Salesforce, one of the World’s Most Innovative Companies 5-years-running and one of Fortune’s “100 Best Companies to Work For” 8-years-running. Futureforce offers a collaborative work environment, which fosters innovation, provides flexibility and most importantly is fun!

Location: Hyderabad, Telangana, India