Senior IT Support Specialist – Work For Home

🏢 Company Overview:
Jobgether is an innovative global platform that connects professionals with flexible and remote job opportunities. The company focuses on helping individuals and organizations thrive in the new era of digital work. At Jobgether, technology and human talent come together to create efficient, future-ready workplaces.

💼 Job Details:

• Employment type: Full Time
• Experience: 5 to 7 Years
• Salary: ₹45,000 – ₹85,000 monthly
• Location: Work For Home
• Work timing: 9:45 AM to 6:45 PM
• Working Days: 5 Days
• Education: Any Degree

📝 Job Description:
Jobgether is seeking a skilled and proactive Senior IT Support Specialist to join our growing technology team. The ideal candidate will be responsible for maintaining the company’s IT infrastructure, managing user support requests, and ensuring seamless system performance. You’ll handle technical troubleshooting, system upgrades, and provide expert-level guidance to the IT support team.

🔑 Key Responsibilities:

• Manage and resolve complex IT issues across hardware, software, and network systems
• Provide technical support to employees across different departments
• Maintain and monitor system performance, security, and backups
• Install, configure, and update computer systems and applications
• Collaborate with vendors for system upgrades and maintenance
• Document procedures, incidents, and solutions for internal knowledge sharing
• Support IT project implementations and ensure business continuity
• Train and mentor junior IT staff on support processes and tools

🛠️ Required Skills & Qualifications:

• Proven experience as an IT Support Specialist or System Administrator
• Strong knowledge of Windows, macOS, and Linux operating systems
• Experience with network troubleshooting and remote support tools
• Familiarity with Active Directory, Office 365, and cloud-based services
• Excellent analytical and problem-solving abilities
• Strong communication and customer service skills
• Bachelor’s degree in Information Technology, Computer Science, or related field (preferred)
• Relevant certifications (e.g., CompTIA, Microsoft, Cisco) are a plus

🌟 Benefits:

• Flexible work-from-home options
• Global work environment with diverse teams
• Opportunities for career advancement and certification support
• Supportive, collaborative company culture