Job Title : Sr. Software Engineer – (US Shift)
Department : Information Technology
Annual CTC : INR 1,500,000 to 2,000,000
Job Type : Full Time
Location : Pune
The Sr. Software Engineer will be an integral member of the C&P Saviors team. The successful candidate will be responsible for providing application support and resolving issues related to our enterprise-level applications. This role involves collaborating with cross-functional teams, troubleshooting technical problems, and ensuring the optimal performance of critical applications.
Responsibilities :
– Responsible for handling the product issues’ analysis, troubleshooting, and resolution.
– Take ownership of providing technical support for the issues that could not be resolved by the Level 1 & Level 2 customer support teams.
– Responsible for handling product related technical queries from the stakeholders.
– Coordinating the issues internally with the Team Leads, Product Managers, Roadmap Team, and Cross-functional Teams.
– Implement meaningful workarounds to shorten the customer downtime. Subsequently follow-up and ensure the implementation of the permanent solutions.
– Identify the root cause of an issue, document it, and provide feedback to the roadmap team on corrective actions to ensure such cases are not missed in the future.
– Participate in or organize a war room call to troubleshoot the issue, with collaboration with the cross-functional teams.
– Ensuring meeting the agreed SLAs
– Incident management, reporting, RCA documentation in Jira
– Plan, design, develop, and maintain software application defect fixes in a timely manner
– Write clean, scalable, and efficient code.
– Implement software solutions using Python, Flask, Angular, PostgreSQL, SQLAlchemy, and AWS services..
– Conduct unit testing and integration testing to ensure software quality.
– Collaborate with Quality Assurance teams to identify and fix software defects.
– Create and maintain technical documentation for software projects.
– Use version control systems (Git) to manage and track code changes.
– Participate in code reviews to ensure code quality, consistency, and best practices.
– Work as part of an agile development team to deliver software increments.
– Open to learn from each other in the team and each experience day-to-day.
Qualifications :
– Bachelor’s degree in computer science, Software Engineering, or a related field.
Required Experience :
– Proven experience as a Software Engineer or in a similar role.
– Proficient in one or more programming languages.
– Strong problem-solving and analytical skills.
– Excellent communication and teamwork skills.
– Ready to work in flexible working hours when needed.
– Experience with web application development and support (frontend and/or backend).
– Experience in building & supporting applications with containerization such as Docker
– Experience in writing relatively complex DB queries (any relational DB) is required.
– Experience in building web platforms with Angular 9+ is nice to have.
– Experience in building RESTful APIs using Python and web frameworks such as Flask is required.
– Experience in working in any of the ORM tools like SQLAlchemy, Django is required.
– Experience with cloud computing platforms i.e. AWS (other Cloud knowledge is also considered on Azure or Google Cloud) is nice to have.
– Should be comfortable with Agile methodologies, such as Scrum, Kanban
– Key competencies required : Support, Problem-Solving, Analytical, Collaboration, and Accountability
– AWS- certifications would be an advantage.ApplyInsightsFollow-up
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