Software Engineering Internship – Customer Support & On-Call Support Focus
Company: Stealth AI Healthcare – Innovating Healthcare with AI Solutions
Duration: 1-Month Internship with Potential for Full-Time Hire
Apply NowAbout Us:
Stealth AI Healthcare is a cutting-edge technology company focused on revolutionizing healthcare through AI and machine learning. Our mission is to enhance patient care by delivering predictive insights and personalized solutions to healthcare professionals. As an intern, you’ll play a vital role in supporting this transformative work while gaining invaluable hands-on experience.Role and Responsibilities:
This internship offers an unparalleled opportunity to work at the forefront of healthcare technology, focusing on customer support, software setup, and on-call troubleshooting. You will also collaborate with senior engineers, data scientists, and healthcare professionals to ensure the pilot program’s success.Primary Responsibilities (Customer Support & On-Call Duties):
- Customer Support:
- Act as the first point of contact for hospital staff, ensuring smooth operation of software solutions.
- Quickly resolve issues or escalate them to senior engineers for resolution.
- On-Site Support:
- Assist in setting up and installing healthcare software systems at the hospital.
- Train hospital administrators and medical staff on software usage, ensuring a seamless adoption process.
- On-Call Troubleshooting:
- Be available to address urgent technical issues during the pilot phase.
- Troubleshoot and resolve software bugs to maintain uninterrupted operations.
Secondary Responsibilities (Technical Contributions):
- Collaboration with Experts:
- Work closely with solution architects, software engineers, data scientists, and healthcare professionals to optimize software solutions.
- Integration Assistance:
- Support the integration of AI and machine learning models into the software pipeline.
- Testing and Quality Assurance:
- Conduct manual testing and implement testing frameworks to ensure reliability.
- Data Entry Assistance:
- Ensure accurate data entry during the pilot phase, contributing to the validation of AI-driven insights.
- Feedback Collection:
- Gather and relay feedback from users to the development team to improve the system.
Qualifications:
- Recent graduate or 1-2 years of experience in software engineering, IT support, or a healthtech startup.
- Familiarity with front-end frameworks (React) and back-end technologies (Node.js).
- Basic knowledge of cloud platforms (AWS, Azure) and version control (Git).
- Strong communication and interpersonal skills with a customer-first mindset.
- Ability to troubleshoot technical issues and work effectively under pressure.
Preferred (Not Mandatory):
- Experience with CI/CD pipelines or containerization tools like Docker.
- Basic understanding of RESTful APIs and healthcare technology.
Why Join Us?
- Unique Opportunity: Work at one of Ahmedabad’s top hospitals on a cutting-edge healthcare AI pilot.
- Hands-On Experience: Collaborate with doctors, engineers, and AI experts to implement transformative healthcare solutions.
- Impactful Work: Contribute to a pilot program that will redefine healthcare outcomes.
- Career Growth: Exceptional performance during the internship may lead to a full-time role.
How to Apply:
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
