The Global Catalog Operations team at Amazon is looking for highly motivated and talented candidates as Catalog Quality Associate – GCO to participate in auditing and correcting the data in retail catalog.
Job Designation : Catalog Quality Associate
Qualification : Bachelor’s Degree
Experience : Freshers / 0 – 2 years
Skill Set :
- Excellent verbal and written communication skills.
- Expertise with Microsoft Office products and applications.
- Strong analytical and problem solving skills.
- Strong working knowledge of basic computer business applications such as MS Word and MS Excel, Outlook.
- Strong background in web search and familiarity with various ways used for searching for information
- Good data analysis skills and great attention to detail Oriented
- Familiarity with online retail (e-commerce) and Internet search industries
- Willingness to work with sensitive issues, including but not limited to Adult content.
Job Description :
- Follow pre-defined processes, guidelines, and SOPs to perform audit tasks with high levels of accuracy and productivity.
- Ability to make logical decisions while performing audit tasks even when provided information is ambiguous.
- Report audit results and communicate them to others within the organization.
- Approve or disapprove audit entries based on pre-defined guidelines and explain logical reasoning behind approve/reject decision.
- Review authoritative sources to validate catalog data when needed. Browse the site and use search box to look for products.
- Review Amazon catalog for content quality based on pre-defined guidelines and SOPs.
- Thoroughly check product details to ensure accuracy and completeness of the data.
- Analyze data and identify new trends/patterns.
- Identify generic patterns in browse and audit to be translated into guidelines and SOPs to improve overall audit outcome.
- Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
- Work with project teams to write and test new SOPs for new audit and data quality management tasks.
- Must be flexible to meet business requirements & work with high priority/visibility English content for all English Countries.
- Should be competent to independently communicate both written/spoken with stakeholders/clients, in case required.
Location : Bengaluru, Karnataka, India
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