Genpact calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
Job Designation : Consultant, Java Support
Qualification : BE/BTech/MCA
Experience : Freshers
Skill Set :
- Proficient in Core-java, J2EE and AWS.
- Strong understanding in Relational database concepts.
- Should have an exp. in framework like Spring, Struts, etc.
- Good knowledge and work experience of Oracle Database, SQL
- Experience with Maven, GIT, html, jsp, css, javascript.
- Ability to communicate, friendly and cultural behavior during customer contact and should have strong customer focus.
- Strong written and verbal communication skills
- Flexible to work in shifts on rotation basis.
- Willingness and ability to multi-task.
- Willingness to learn the Product/Platform and associated technologies.
- Ability to be learn and apply new processes and tools.
- Technical understanding of products/services and/or ecosystem being supported.
Job Description :
In this role, you would be primary responsible for supporting and enhancing web application.
- Supporting/Troubleshooting Java applications and responsible for resolving technical issues for consumers, partners, clients or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures.
- Creating, scheduling, monitoring jobs, troubleshooting jobs.
- Go through logs and trace back to code as to what is going wrong.
- Manage and resolve production incidents. Covers system outages, job failures, system defects, data defects and end user support.
- Execute and manage day-to-day operations via ticketing tools and processes.
- Ensure appropriate tool is updated in accordance to SLA specifications with case notes, status updates and case closure information.
- Responsible to test the application features, should have understanding of any testing tool.
Location : Bengaluru, Karnataka, India
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