HCL Hiring Fresher graduates with excellent written and verbal communication skills and having excellent customer handling skills for the role of Customer Support Executive to provide a seamless experience addressing customer’s questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.
Job Designation : Customer Support Associate
Qualification : Any Graduate
Experience : Freshers / Experienced
Skill Set :
- Good customer service skills.
- Sound working knowledge of MS office.
- Basic working knowledge of computers.
- Prior experience in BPO voice process shall be preferred.
- Candidate must be comfortable with Work From Office module.
- Agent should be flexible to work in 24/7 Environment.(UK Shifts).
- Fresher’s/ Experience Both can apply.
- Only Immediate Joiners may apply.
- BA.LLB or Law background candidates are not eligible for this role.
- There is no cab restrictions for female candidates.
- Cab zones for freshers/exp male candidates – within 20km only We are not hiring any of the male candidate beyond 20km boundary.
Job Description :
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
Interested candidates can come to office for the interview.
Interview Dates : 18th October – 20th October
Interview timing : 12.30 PM – 4.30 PM
Venue : A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59)
Concern Person – Aman Chhabra (mention the recruiter’s name on top of the resume)
*Do not carry any laptop, pen-drive, or any storage devices.
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