Tech Mahindra hiring for Graduate/Undergraduate and Fresher/Experience candidates who are willing to join immediately for Voice Process for the position of Customer Support Executive.
Job Designation : Customer Support Executive
Qualification : Graduate & Undergraduate
Experience : Freshers / Experienced
Skill Set :
- Good Convincing skills require to handle customers.
- Proficient knowledge in basic computer operations.
- Good working knowledge of MS Office applications.
- Excellent communication skills and strong analytical skills.
- Good analytical and problem solving skills.
- Candidate should be comfortable to work In Rotational Shifts 24*7.
- Ability to multi-task and prioritize workload
- Ability to adapt to continuously changing procedures and environment
- Team player with strong interpersonal skills
Job Description:
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
IF YOU ARE INTERESTED IN APPLYING FOR THIS JOB PLEASE COME FOR A DIRECT WALK-IN TO THE BELOW ADDRESS
Interview Location : Tech Mahindra No. 90/B-1, SBC Tech Park, Madras Thiruvallur High Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058
Apply now